For the next generation of retirees, the question that will
trump all others will be a simple one: How do you add life to longer
lives?
As people live longer, and spend more time in
retirement, the challenge will be to get more out of those years. How do
you find a rewarding second career? How do you stay close with friends
and family? How do you maintain independence and mobility? How do you
embrace new experiences?
The equally simple answer: technology.
The
next-generation retiree will have an unprecedented array of
technologies and tech-enabled services to invent a new future for
working part time, remaining social, having fun, living at home, staying
healthy and arranging care.
Many of the solutions will be driven
by the “Internet of Things”—where household objects can use Internet
connections to think, talk and communicate with one another, enabling an
entirely new on-demand service industry for older adults. Kitchen
appliances will monitor a person’s diet and relay that information to a
doctor. Older people will order up services they need to handle chores
that have become too difficult, everything from housecleaning to car
rides. Even clothing will connect people to a larger network of services
that will monitor, manage and motivate them well into older age.
This
new world of retirement will come with plenty of challenges—among them,
costs and possible loss of privacy. But if the challenges can be met,
these innovations could transform retirement into a new and vibrant
period of life that is about living better as much as it is about living
longer.
Here’s a closer look at some of the innovations.
STAYING ON THE JOB
Retirement
was once a clear line between work and not working. Today, a career may
be completed, but work is not over. Recent AARP research suggests that
nearly four out of 10 baby boomers are planning to work in retirement.
Some over-50s report that they plan to work until they drop. These days,
that’s easier hoped for than done. Not only do older people battle the
preconceptions of bosses and co-workers about older workers, but they
also face a rapidly changing work environment that demands new skills.
And they’re often forced to think of work in a new way, as a series of
contract projects rather than a regular job.
Now technology is
offering new options and flexibility. Telecommuting isn’t a new idea,
but it’s crucial for retirees who want the freedom to accept whatever
opportunities suit them without disrupting their lifestyle. With
smartphones and tablets, the newly retired can be productive from home,
beachfront or grandchild’s playground.
The
Internet also frees retirees from having to seek out colleges to brush
up on job skills. Massive open online courses, or MOOCs, let retirees
learn what they need to stay competitive or enter a new field.
The
available training isn’t just for work skills. There’s also help
available online for retirees who want to practice their interview
technique. Artificial-intelligence-based coaches will help retirees test
themselves with a variety of virtual interviewers. An avatar will shoot
tough questions their way, readying them for an interview with a
potential boss who is younger than their own children.
All of that
applies to retirees who will want to seek out a traditional
professional job behind a desk. But the Internet is also opening up
options for retirees who don’t want to be confined to an office, who
want a sort-of retirement. Consider peer-to-peer companies, which let
people connect with other people to order services. It often doesn’t
take special training or experience to hire oneself out to these
services, and they provide the ultimate in flexibility. Active retirees
who don’t mind spending the day on the road, for instance, might sign up
to become drivers with Uber.
The peer-to-peer economy can also
help retirees earn an income from one of the biggest investments they’ve
made over their lifetime: their house. Services like Airbnb let
retirees rent out space in the family home—which probably has lots of
room now that their children have gone. Airbnb recently reported on its
blog that 10% of its hosts are over 60 years old.
STAYING CONNECTED TO FRIENDS AND FAMILY
Most
people worry about their physical health in older age, but well being
is strongly related to the ability to maintain a social life. Friends,
family and regular social interaction keep people vital—yet many
retirees end up feeling isolated as friends and family scatter. And, of
course, many retirees must face the loneliness that comes after the loss
of a spouse.
Applications such as Skype already make it possible
to enjoy a virtual dinner with a distant grandchild, and communication
is due to get even easier and more elegant. For one thing, communication
will break free from the confines of a computer or television screen:
Imagine an entire wall of the home projecting images of distant friends,
letting people share coffee together.
Social media, meanwhile,
will get more specialized as sites begin catering to older adults who
want to get online and stay connected. One online community, from
Connected Living Inc., connects older adults in senior housing with each
other and their families; it has signed up more than 60,000 users in 36
states over the past seven years.
Sites are also springing up
that help older adults find romance. Over-50 dating site OurTime.com,
affiliated with Match, has seen more than two million people join in the
past year. And tech-savvy retirees are transforming social sites once
thought to be only for the young, such as Facebook, into their hangouts
to share and connect with friends and family alike.
Technology may also help ease face-to-face contact with friends
and family. Older adults may find themselves forgetting crucial details
about someone, even a close acquaintance, which can lead to frustration
and embarrassment. Augmented-reality glasses in development now—think
Google Glass—will project reminders in front of users’ eyes when they
run into someone: the last conversation they shared, for instance, or
the names of their children. The glasses will provide other helpful
information, depending on context. If the retiree invites the friend
home for dinner, the glasses can provide step-by-step instructions to
prepare a meal from a new recipe.
STAYING MOBILE
Being
able to get around independently is a crucial ingredient to a quality
life in older age—visiting a friend or going out at for an ice-cream
cone on a hot summer night. Research shows that reduced mobility to go
where you want when you want leads to declines in both mental and
physical well being.
Once again, technology is serving up
solutions. Autonomous technologies, such as automatic parking, collision
warnings and blind-spot detection, will make it possible for retirees
to keep driving safely and longer than they otherwise would. Looking
even further ahead, we can expect autonomous vehicles to take over
driving entirely; all a retiree will have to do is text their
self-driving car to pull up and take them anywhere.
Still, some
retirees won’t want the burden of owning and maintaining a vehicle, or
won’t have particularly strong feelings about giving up the driver’s
seat. For them, there are services like Lyft and Uber that promise a
ride with the touch of the smartphone.
And here, too, high-tech
goggles may play some role in diminishing the frustration that comes
with limited mobility. When real-world travel becomes too difficult for
retirees to manage, these goggles will provide the option of virtual
travel. Headsets such as the Oculus Rift integrate high-quality graphics
and software to deliver immersive and interactive experiences. Using
videogame technology, retirees can tour a Paris museum or feel the bumps
of a jeep ride on African safari, all from their favorite chair.
A HOUSE THAT KEEPS ITSELF
Taking
care of a home can be a fraught issue for retirees. Many find
themselves losing the energy or inclination to tackle cleaning and
upkeep. Soon the Internet of Things will help with those jobs, not only
making maintenance easier but also transforming the home into a helper,
companion and even caregiver.
Already, there are systems that make
it easier to control the basic functions of the home. A smart
thermostat and monitoring system enable people to run nearly everything
in their home by smartphone while away on vacation. And distant
relatives can use those same systems to make sure their loved ones have
their home properly heated or cooled.
Appliances may also help retirees by keeping track of things
and taking over simple tasks. An Internet-enabled refrigerator, for
instance, will maintain a daily inventory of its contents, alert owners
when something is low and even arrange for home delivery of favorite
foods—saving retirees the burden of keeping an eye on supplies and
making regular runs to the store.
New types of appliances will
also begin to appear in retirees’ homes to aid their everyday chores.
Early examples include the Roomba vacuum, which can spare owners’ aching
backs, and Amazon’s Echo, a compact device that lets people check their
schedule, order home deliveries and more, all by voice.
Some
appliances will even provide a kind of companionship for retirees who
suffer from mental issues or isolation. Paro is a therapeutic robotic
seal designed to help calm people with conditions like dementia. The
robot has nearly 100 sensors allowing it to respond to touch with
movements of its head, flippers and tail; blinking of its eyes; and
sounds.
Of course, not all the Internet-enabled household help
will come from machines. Internet service companies such as Washio and
Hello Alfred are emerging to make aging at home easier, allowing people
to summon human helpers to get small jobs done, like taking out laundry
to be cleaned or tidying the house.
MACHINES TO MONITOR HEALTH
One
of the frustrating ironies of retirement is that people often find
themselves forced to deal with multiple chronic conditions even as their
ability to manage those conditions diminishes. Even worse, many people
are living with conditions they don’t know about: As people get older,
they are more likely to cope with seemingly imperceptible decline, only
seeking out medical help when a crisis emerges.
Now the Internet
of Things is promising to help retirees—and the family members who are
often their primary source of care—stay on top of their health. Machines
might keep track of details a retiree might find hard to remember
during an appointment, or might not think to be concerned about. An
intelligent coffee maker might communicate wirelessly with a smart
toothbrush, and together they would learn what time their owners
typically wake. Sleep late or wake early, and the gadgets will alert a
physician that the retiree has broken with routine. A tricked-out
bathroom, meanwhile, will feature a mirror that scans owners’ faces to
detect warning signs of cardiovascular disease and risks of heart attack
or stroke.
Devices would also monitor physical data that can be a
burden for retirees to record and report. A smart toilet, for one,
might report to a distant call center its owner’s weight, blood-glucose
level and other vitals.
Clothes will also go high-tech. Smart
materials and sensors woven into underwear will detect retirees’
activity level and vitals such as heart rate. Eventually, these clothes
will have features that will reduce the chance of injury by cushioning
the impact should the retiree fall. But before that happens, sensors in
the carpet will detect that a retiree’s walk has become a shuffle and
alert family or physician.
Robots will put in an appearance here,
too, to spare retirees and families the burden of daily worry and
traveling to constant doctors’ appointments. Operated by a remote nurse,
a robot will roll through the home to check in on retirees, review
vitals and even have a chat before returning to sleep mode in a corner.
***
Clearly,
the transformative potential of all these technologies is powerful. But
let’s pause for a reality check. These innovations bring new questions
of their own.
For one, there’s cost. The services the Internet of
Things will provide will become so convenient, and so vital to our care
and well being, that they will be a significant and necessary cost. Yet
most people already aren’t saving enough for retirement. How much more
will they need to put aside? And will the added costs increase the
already-growing divide between the haves and the have-nots in America?
It
also means some institutions will need to rethink how they deal with
older Americans. If people can live longer at home, will we need as much
senior housing as we do now? And how will health care adapt to the data
coming from smart toilets, toothbrushes and toasters? Most doctors and
nurses have little time to fully discuss a health condition during a
visit, let alone monitor endless streams of data.
On the
individual level, what does it mean when people’s homes and even clothes
are collecting big data about their most personal behaviors? The
privacy issues of big data aren’t confined to older people, of course,
but they are among the most vulnerable members of society, so the
concerns are especially pressing.
Finally, it’s vital to remember
that technology alone won’t solve our problems. However powerful our
gadgets and appliances become, they will never be able to entirely
replace the human touch, or completely remove the normal pains and
frustrations of getting older.
And they won’t be able to deliver
their fullest benefits unless we have a compelling vision of what we
want retirement to be. Even now, expectations and the very context of
how we live are changing so quickly that it’s tough for many retirees to
know what they’re supposed to do during this next stage of life. Unlike
previous generations that only had to plan for a few years of life
after work, baby boomers and those that follow must anticipate decades.
The
ultimate retirement plan for individuals and society is to imagine an
older age that is more than simply living longer: a new, exciting period
of life that is about living better.
Culled from The Wall Street Journal